Last updated: 10 February 2026
"Good training and strong safety practices, but no registered manager yet and only basic activities."
Medicines were administered as prescribed, safely and following best practice. Staff demonstrated a good understanding of the term safeguarding... The provider had a process to investigate and review complaints, incidents and accidents... Care plans included a range of risk assessments.
Staff confirmed they were happy to work at the home... 'All staff including the deputy and manager support me.' 'Colleagues are helpful and respectful. It is a good experience to be part of this team.'
People told us they felt there were enough staff on duty... We observed there were always staff available to support people and staff also had time to sit and chat and do activities with people.
Staff completed a range of training courses to ensure they were up to date with best practice... New staff completed... training on specific medical conditions such as diabetes, dementia epilepsy and autism... nurses completed additional courses including medication, catheter care... staff were being supported to complete a mental health qualification.
At the time of the assessment the manager was in the process of registering with the Care Quality Commission.
We observed there were always staff available... staff also had time to sit and chat and do activities with people. People were supported to undertake activities which included staff supporting people to go out shopping.
No registered manager in post yet, as the current one is still in the process of registering with the regulator.
At the time of the assessment the manager was in the process of registering with the Care Quality Commission.
Only basic activities like chatting with residents and occasional shopping outings, no structured programme or coordinator.
staff also had time to sit and chat and do activities with people. People were supported to undertake activities which included staff supporting people to go out shopping.
AI Generated
Last inspected: June 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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