Last updated: 9 February 2026
"Staff described a positive culture with long-term team members treating residents like family and effective safety systems, although staffing levels have sometimes fallen short."
The provider had effective systems to help keep people safe from abuse. Safeguarding concerns were referred to the local authority, investigated and acted on. Medicines were managed safely.
Staff described a positive culture within the home. Some staff had supported the people living at East Dene Court for a significant time... 'We have a good relationship with the service users. We have grown up with them, they are like family.'
There were enough staff on duty to meet people's needs in a timely way. Some staff felt staffing levels had not always been at an appropriate level, but said this had improved.
Per 2017 comprehensive inspection: Staff had received training specific to the needs of the people they supported such as autism spectrum disorders and understanding relationships and sexuality for people with autism.
Relatives and staff described the registered manager as supportive and approachable. One staff member told us, '[Registered manager] and [deputy] are fine. I am happy, I do like my job.'
Per 2017 comprehensive inspection: People were supported to access the local community and engaged in a wide variety of activities both in house and at the provider's activity centre such as arts and crafts, shopping, holidays.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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