Working at East Croft Grange
Scaw Road, Workington, CA14 4LY
Operated by Brancaster Care Homes Limited
31 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.7/10
Key Finding
"Staff feel valued with high morale and innovative activities programmes, but unclear medicines guidance and occasional unsupervised periods need attention."
Safety & Risk
7/10
✓
The provider had safeguarding systems... People received their medicines safely. But medicines prescribed 'as required' for agitation did not always have clear guidance.
Staff Culture
8/10
✓
Staff told us they felt valued, listened to and well supported... Staff morale was 'very good' and the home was, 'A happy, lovely place to work.'
Staffing Levels
7/10
✓
We examined staff rotas for the previous four weeks and observed consistent staffing levels. Low staff turnover mentioned.
Training & Dev
8/10
✓
Staff undertaking specialised and accredited training to support the specific needs of people living with dementia and requiring end of life care. For example, staff trained using dementia 'virtual tours'.
Management
8/10
✓
Staff felt valued and respected by the management team, and consistently demonstrated high levels of commitment and morale. The registered manager was open and transparent throughout our inspection.
Programmes
9/10
✓
Activities coordinator... weekly excursions... local school visited every two weeks... Virtual reality headsets... 'Butterfly Scheme'.
Points to consider
One time the dementia unit was left unsupervised while staff helped someone in their room, so deployment could be better.
We observed an occasion when people living with dementia on the Garden Unit were unsupervised whilst two staff on duty attended to a person in their room.
Some as-needed medications for agitation lacked clear instructions for staff on when and how to use them.
Medicines prescribed for use 'as required' for agitation did not always have clear guidance and enough detail for staff on their use.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews