Working at Eagle Wood Neurological Care Centre
Bretton Way, Peterborough, PE3 8DE
Operated by PJ Care Limited
105 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Strong leadership from visible managers and a supportive family-oriented culture, but medicine issues, unreported incidents, and agency staffing need improvement."
Safety & Risk
6/10
✓
Whilst we did find 3 incidents had not been reported to safeguarding... acted promptly... We identified some improvements were required to medicine processes, and these were acted upon promptly.
Staff Culture
8/10
✓
Staff told us they felt supported by the provider and management team... One staff member told us, '[The provider] is family orientated.' Another staff member said, 'Support has been amazing.'
Staffing Levels
6/10
✓
Staff told us there were enough staff to provide safe and effective care... Effective processes were in place to consider future and unexpected staffing needs, and this included the use of agency staff.
Training & Dev
6/10
✓
People were supported by staff who had received comprehensive training to provide effective support. Staff told us they felt the training was good, and supportive to their needs.
Management
8/10
✓
The registered manager and nominated individual were both visible at the care home and transparent... Staff told us they felt supported in their role and gave us examples of how managers provided effective leadership and development.
Programmes
6/10
✓
People were offered meaningful activities and engagement, which was mostly provided on a 1:1 basis... therapy animals visiting the care home, which included ponies and therapy dogs... community trips such as shopping and events.
Points to consider
Staffing is adequate but they use agency workers for unexpected needs.
Effective processes were in place to consider future and unexpected staffing needs, and this included the use of agency staff.
Some medication record problems and unreported incidents happened, though managers fixed them quickly.
Staff did not always check the medicines administration records (MARs)... discrepancies in medicines for 2 people... 3 incidents which had not been reported appropriately to safeguarding.
Activities are mostly short one-to-one sessions, pet visits, and basic outings with no specialist programmes.
regular lengthy activities were not always successful... people responded more positively to shorter activities... therapy animals visiting... ponies and therapy dogs... going out shopping.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews