Last updated: 10 February 2026
"Supportive leadership and open culture where staff feel valued, but basic activities and standard training limit job variety."
Accidents and incidents were recorded and analysed to identify any trends or patterns. This helped to mitigate future risks and ensured lessons were learned. Staff protected people from the risk of abuse.
The registered manager and the management team created a culture that was open, supportive and inclusive. One staff member said, '[Registered manager's name] has an open-door policy and believes in looking after the staff team. This gets the best out of us.'
We observed staff interacting with people and found there were sufficient numbers of staff to meet people's needs in a timely way.
A training plan evidenced staff had received appropriate training to carry out their roles effectively. Staff received supervision at regular intervals.
The registered manager and the management team created a culture that was open, supportive and inclusive. Everyone we spoke with knew the registered manager and felt they managed the service well and were driving improvements. One staff member said, '[Registered manager's name] has an open-door policy and believes in looking after the staff team.'
Per 2019 comprehensive inspection: The provider employed an activity coordinator who arranged a programme of activities to help people to remain occupied and entertained. External entertainers also visited the home.
Only basic activities run by a coordinator like entertainers and outings, no specialist programmes to make the job more varied.
Per 2019 comprehensive inspection: The provider employed an activity coordinator who arranged a programme of activities... External entertainers also visited the home.
Staff numbers are enough to get the job done but nothing special, no info on low agency use or stable long-term team.
There were enough staff available to assist people to meet their needs in a timely way.
Training is standard with regular supervision but no specialist courses or funded qualifications for career growth.
A training plan evidenced staff had received appropriate training to carry out their roles effectively. Staff received supervision at regular intervals.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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