Last updated: 10 February 2026
"Staff feel supported with good teamwork and approachable management, but limited activities leave people sitting idle for long periods."
Per 2020 targeted inspection: Assured provider was making sure infection outbreaks can be effectively prevented or managed. Per 2019: Medicines managed safely overall although storage needed more robust monitoring.
Per 2019 comprehensive inspection: Staff felt the registered manager was approachable, they felt well supported, teamwork was good with effective communication.
Per 2019 comprehensive inspection: There were enough staff on duty at any one time to meet people's needs and people did not have to wait long for staff to assist them.
Per 2019 comprehensive inspection: Staff were supported through training, supervision and effective teamwork with competencies checked.
Per 2019 comprehensive inspection: People, staff and relatives said the registered manager was involved in people's care and was very approachable with an open-door policy.
Per 2019 comprehensive inspection: People joined in with planned activities, although at times we saw people spent long periods of time in their chairs with little to do.
Activities are basic like skittles and parties, but people often spend long periods sitting with little to do so your shifts would mostly be routine personal care.
People joined in with planned activities, although at times we saw other people spent long periods of time in their chairs with little to do.
Medication storage is not fully secure, like the trolley in the dining area which could be risky or accidentally moved.
the medicines trolley was kept locked at all times, but stored in the dining area, which was both a potential risk for security of the trolley, and a hazard should it be accidentally pushed.
Quality checks and audits are not always thorough, so problems might not get spotted or fixed quickly.
Regular audits were completed, although these needed to be more thorough, for example, to identify weaknesses highlighted during the inspection.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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