Working at Eachstep Blackley

Staffing levels are enough most of the time but offer little flexibility, leaving staff stretched at shift changes.

From our observations and feedback received we found staffing levels provided little flexibility. Staff told us due to the shift change there were times during the day where there was reduced staffing levels.

There were some problems with medication like missing stock, incomplete records, and not detailed enough guides for staff.

Some people were unable to have doses of their prescribed medicines because the medicines were not in stock... The electronic records about the administration of medicines were not always fully completed... Some of the protocols in place to guide staff were not sufficiently detailed.

Activities are run by a coordinator but with reduced hours, limiting the range available.

Activity staff were employed to facilitate activities and opportunities within the home. At present hours were reduced, therefore restricting the range of opportunities made available.