Working at Dystlegh Grange

Proactive champions (falls/infection), positive risk-taking (open doors), critical event analysis/learning shared, daily med audits/external praise, no infections since last inspection.

Family-like atmosphere with staff/residents sharing lives ('more like family than carers'), high staff motivation/pride, strong mutual respect/openness praised by all.

Most staff long-serving with reduced turnover via resident-involved values-based recruitment and shadow shifts; enough staff with adjustments for outings, ensuring consistent personalised care.

Excellent training with champion roles (falls/dementia/infection/end-of-life accredited), shadowing induction, dedicated learning time, specialist sessions sourced by champions.

Registered manager in post 35+ years, hands-on working alongside staff modelling high standards, drives innovation via research/pilots/accreditations, universally praised by staff/professionals/relatives as inspirational leader.

Research Ready (NIHR), Manchester Uni/GP projects ('More than Meds' reducing low mood meds), hygiene award, resident-led bridge/baking/supper nights/community events/outings.