Last updated: 10 February 2026
"Inspirational long-serving leadership, stable staff with great retention, innovative programmes and a warm family-like culture drive its success."
Proactive champions (falls/infection), positive risk-taking (open doors), critical event analysis/learning shared, daily med audits/external praise, no infections since last inspection.
Family-like atmosphere with staff/residents sharing lives ('more like family than carers'), high staff motivation/pride, strong mutual respect/openness praised by all.
Most staff long-serving with reduced turnover via resident-involved values-based recruitment and shadow shifts; enough staff with adjustments for outings, ensuring consistent personalised care.
Excellent training with champion roles (falls/dementia/infection/end-of-life accredited), shadowing induction, dedicated learning time, specialist sessions sourced by champions.
Registered manager in post 35+ years, hands-on working alongside staff modelling high standards, drives innovation via research/pilots/accreditations, universally praised by staff/professionals/relatives as inspirational leader.
Research Ready (NIHR), Manchester Uni/GP projects ('More than Meds' reducing low mood meds), hygiene award, resident-led bridge/baking/supper nights/community events/outings.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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