Last updated: 9 February 2026
"Passionate leadership and supportive management, but mixed staffing feedback and gaps in medicines records for topical creams and thickeners need improvement."
Overall, medicines were managed safely but we identified some examples where medicines records had not always been accurately maintained in relation of the care provided with topical medicines and thickening agent.
Staff told us the management were supportive and any issues raised would be acted on appropriately.
People and relatives shared mixed feedback about staffing levels, but we did not find evidence of staffing levels having a negative impact on people's needs not being met.
Staff responsible for administering medication had been trained and their competency regularly assessed.
The registered manager was passionate about providing high quality care to people and support to staff.
Per 2017 comprehensive inspection: activities co-ordinator ran programme of diverse activities including quizzes, egg hatching, dancing and community outings.
AI Generated
Last inspected: February 2024
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp