Last updated: 10 February 2026
"Improved culture under new management and strong safety practices, although basic activities and some agency staffing hold it back."
A range of care and risk support plans were in place... positive risk-taking approach... Staff supported people with their medicines safely
Staff spoke positively about their role and enjoyment of working... 'Since the appointment of [registered manager], the home has been a happier and safe place'
The service had enough staff, agency staff were used, however the number and frequency of agency staff was declining. Recruitment was ongoing to fill vacancies.
Staff had received training in safeguarding... Staff recruitment and induction training processes promoted safety
Family members spoke of recent improvements in the culture of the service since the appointment of the registered manager. This had created a more open culture
activities... day trips, visiting a local farm... trips to local parks and shops... puzzles, listening to music and watching television
Enough staff to get by but still using some agency workers and vacancies to fill, so shifts might feel stretched at times.
agency staff were used, however the number and frequency of agency staff was declining. Recruitment was ongoing to fill vacancies.
Only basic training like safeguarding and inductions mentioned, with staff having mixed views on supervision.
staff supervision processes had changed. Staff had mixed views as to their experiences of supervision, both in content and frequency.
Basic activities like outings to parks and farms or home puzzles and music, no activities coordinator or special programmes to make days more varied.
People were seen to be supported to choose activities of interest to them, which included day trips, visiting a local farm... puzzles, listening to music and watching television.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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