Last updated: 10 February 2026
"Approachable management, supportive training and an open culture shine through, although unclear staff stability and basic activities are drawbacks."
Staff demonstrated a good awareness about safeguarding... The registered manager completed risk assessments to guide staff to support people safely... regularly assessed... accident and incident reports.
People and staff talked about an open culture where they were encouraged to raise any concerns or suggestions about improving the service.
Those we spoke with confirmed there were sufficient staff to enable them to talk through any emotional needs. One person told us, 'Whenever I've needed a one-to-one, they sort it quickly.'
The registered manager provided a training programme to develop staff knowledge... Staff confirmed they had a wide range of training... One employee said, '[the registered manager] is really supportive of our training. I'm going to be doing my level three in health and social care.'
People said they felt the registered manager was open and approachable. One person commented, 'He does everything he can for us.' Staff told us the registered manager was approachable and willing to listen to ideas.
The registered manager and staff provided regular and ad hoc activities... This included walks out, games, movie afternoons and access to college.
Staffing is adequate for one-to-ones and chats, but no details on team stability or agency use.
Those we spoke with confirmed there were sufficient staff to enable them to talk through any emotional needs.
Activities are regular but basic like walks, games and movie afternoons, no specialist programmes or coordinator.
regular and ad hoc activities to maximise people's wellbeing and social skills. This included walks out, games, movie afternoons and access to college.
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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