Working at Dussindale Park
26 Mary Chapman Close, Norwich, NR7 0UD
Operated by MMCG (CCH) (2) Limited
58 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff fully trained with a happy positive atmosphere and excellent safety, but staffing stretched so social time and baths sometimes delayed."
Safety & Risk
8/10
✓
Hygienically clean throughout, assured on infection prevention, PPE use, testing, vaccination compliance, outbreak management (2022 targeted inspection)
Staff Culture
7/10
✓
Residents noted 'happy positive atmosphere... staff are laughing more', staff positive about new manager (per 2019 comprehensive inspection)
Staffing Levels
5/10
!
Staffing levels safe for care needs but not consistently enough for social needs, baths postponed at times (per 2019); temporary shortfalls mitigated by other staff (2022 targeted inspection)
Training & Dev
7/10
✓
All staff 100% up to date with training, new care staff supported to Care Certificate and qualifications, nurses had clinical supervision (per 2019 comprehensive inspection)
Management
6/10
✓
New effective manager in place applying to register, positive staff and resident feedback on improved atmosphere (per 2019 comprehensive inspection)
Programmes
6/10
✓
Varied structured programme with bingo, quizzes, music, gardening, outings, minibus trips, increased activity staff, weekly schedules (per 2019 comprehensive inspection)
Points to consider
Staff numbers cover personal care needs but get stretched so social time is limited and baths sometimes delayed.
Staffing levels were safe and met people's care needs but we found that not enough staff were consistently available to facilitate everyone's social needs... on occasion peoples scheduled bath would be postponed until staff levels enabled this to happen.
Activities include bingo, quizzes, gardening and trips but no specialist programmes or innovative approaches to vary the working day.
People spoke of a varied and interesting access to social activities... bingo... quiz... gardening group... organised regular trips out... observations... people in their rooms spent long periods of time not socially engaged.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews