Working at Durlands Road
6 Durlands Road, Horndean, PO8 9NT
Operated by Voyage 1 Limited
4 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"A positive enthusiastic staff culture and stable experienced team, but an interim manager and irregular supervision need attention."
Safety & Risk
7/10
✓
Medicines stored and administered safely with protocols; staff knew how to recognise and report safeguarding concerns; risk assessments maximised independence.
Staff Culture
8/10
✓
There was a positive and enthusiastic staff culture; staff worked well as a team and said 'We work well together'.
Staffing Levels
7/10
✓
Staffing levels were safe; relatives said stable team of care staff, consistent and experienced.
Training & Dev
6/10
✓
Staff received induction aligned with Care Certificate and regular training but supervision had not regularly occurred for some staff members.
Management
6/10
✓
Staff enjoyed their roles and felt supported by the manager; however previous registered manager left in June 2018 and interim in place.
Programmes
6/10
✓
People supported in individual activities like walks, shopping, trampolining, holidays; activities becoming more structured with advanced planning.
Points to consider
Manager role is filled by an interim after the previous one left recently, so leadership might not be fully settled.
The previous registered manager had left the service in June 2018. An interim manager was in place and had applied to the Commission to be registered.
Some staff have not had regular one-on-one supervision meetings to discuss their development.
Staff supervision had not regularly occurred for some staff members. For example, one staff member had only received one supervision in 2018.
No dedicated activities coordinator or specialist programmes, so the role relies on basic community outings and developing structure.
People were supported in individual activities of their choice. For example, walks in the local community, shopping, eating and drinking out, visiting places of interest and participating in activities such as trampolining.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews