Working at Durham Street

Staff numbers are just enough to keep care safe, but nothing about a stable team or low agency use.

There were enough staff to ensure people received safe care.

Only standard mandatory training, no specialist courses or funded qualifications.

Staff were in date with mandatory training.

No activities coordinator or special programmes, just basic bingo, day centre and garden time.

One person said, “I have my own garden, I can go out in the garden when I want, and I go to bingo twice a week.” A relative said, “There is a day centre that is attended for 5 days.”