Working at Dunster Lodge Residential Home
Manor Road, Minehead, TA24 6EW
Operated by Dunster Lodge Limited
19 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Approachable new management and staff feeling valued and supported, but staffing lacks stability and training is mostly online."
Safety & Risk
6/10
✓
Risks of abuse to people were minimised because staff knew how to recognise and report any concerns. People’s medicines were safely managed.
Staff Culture
7/10
✓
Staff felt valued and respected. Staff felt well supported and valued by the manager and provider. Staff said they were happy in their jobs and thought they were well supported.
Staffing Levels
5/10
!
People generally felt there were enough staff to meet their needs and provide social stimulation.
Training & Dev
5/10
!
Staff were satisfied with the training they received. Most training provided was online, but the provider was looking at how they could provide more in person training for staff.
Management
7/10
✓
There was a new management team at the care home. They were open and approachable and committed to making improvements to the care and support people received. Staff were happy with the changes.
Programmes
5/10
!
People had access to a range of activities for those who wanted to take part. During the inspection visits we saw people knitting, doing puzzles, taking part in group activities and making quiches. People were able to take part in some gentle exercise sessions as part of the activity programme.
Points to consider
Staff numbers are enough for basic needs, but no details on stable teams or minimal agency use to keep workloads easy.
People generally felt there were enough staff to meet their needs and provide social stimulation.
Only standard training mostly online, no specialist courses or funded qualifications for career growth.
Most training provided was online, but the provider was looking at how they could provide more in person training for staff.
Basic activities like puzzles, knitting and cooking with no dedicated coordinator, so the role is mostly routine personal care.
During the inspection visits we saw people knitting, doing puzzles, taking part in group activities and making quiches.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews