Working at Dunsford

There are vacancies so they use bank staff from the same group to cover shifts, meaning it's adequate but not a super stable team.

The registered manager told us they had vacancies for some care worker posts which they were currently recruiting for. The shortfall in permanent staff hours was covered using staff from other parts of the registered provider's organisation (known as bank staff).

Training includes basics and topics like epilepsy but no funded qualifications or clear career development paths.

Staff told us they had access to a programme of training designed to help them support people in the right way. They said this was through face to face and computer based methods. Records showed they had received training in subjects such as epilepsy and behaviour management.

Activities are trips, music and social outings but no specialist programmes or activities coordinator to make the role more varied.

Staff supported people to engage in activities and hobbies that interested them. ... some people enjoyed taking part in performing arts and others liked trips to local pubs and restaurants. A member of staff said, 'We're always doing social stuff, we support people to visit their family and we go on holidays with them.'