Last updated: 10 February 2026
"Staff feel supported with good training and a strong safety culture, but no permanent manager and basic activities hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty. Lessons were learnt to continually identify and embed good practice.
Staff told us they felt supported by the management team and found the management team approachable and fair.
During the assessment we observed staff interacting with people and found there were sufficient staff to meet people’s needs and respond to people in a timely way.
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
At the time of our assessment, the deputy manager was in the role of acting manager and a senior staff member was backfilling the deputy manager post.
People had access to activities and social events. People told us they enjoyed a range of activities such as day trips and events within the home.
No permanent manager in post, deputy is acting as manager.
the deputy manager was in the role of acting manager and a senior staff member was backfilling the deputy manager post.
Staffing is adequate but nothing special, no details on retention, agency use or manageable workloads.
there were sufficient staff to meet people’s needs and respond to people in a timely way.
No activities coordinator or specialist programmes, just basic outings, events and entertainment.
People told us they enjoyed a range of activities such as day trips and events within the home.
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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