Working at Dunley Hall and Ryans Court
Dunley, Stourport On Severn, DY13 0TX
Operated by Dunley Hall Limited
35 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"A positive family-like culture and supportive management, but out-of-date training in safeguarding and medicines, plus basic activities, hold it back."
Safety & Risk
7/10
✓
Risks to people had been assessed and recorded so staff knew how to keep them safe. Accidents and incidents were recorded and analysed to ensure risks were identified and mitigated and lessons were learnt.
Staff Culture
8/10
✓
There was a positive and open culture at the service. Staff felt supported by the management team... 'it's more of a family here' 'great feeling in the home, I am happy here.'
Staffing Levels
6/10
✓
There were enough staff on duty to attend to people's needs. One person told us, 'There's plenty of staff always. When I ring my bell they come so quickly.'
Training & Dev
4/10
!
Most staff had received safeguarding training, however, some staff's training had expired... Most staff had up to date training in safe handling of medicines, however, we saw some staff's training had expired. Training systems in place were not always effective to ensure staff training was kept up to date.
Management
7/10
✓
Staff felt supported by the management team. One staff member said, 'I love it, it's more of a family here and residents are like our family'. Another staff member said, 'There is a great feeling in the home, I am happy here.'
Programmes
4/10
!
Per 2018 comprehensive inspection: We saw staff took time to support people to decide how they wanted to spend their day. Some people enjoyed being supported to make craft items. Other people enjoyed... musical events at the home.
Points to consider
Some workers have out of date training in safeguarding and safe medicine giving.
Most staff had received safeguarding training, however, some staff's training had expired... Most staff had up to date training in safe handling of medicines, however, we saw some staff's training had expired.
Only basic activities like crafts and music, no coordinator or special programmes to make the job more varied.
Per 2018 comprehensive inspection: Some people enjoyed being supported to make craft items... musical events at the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews