Last updated: 9 February 2026
"Staff feel supported in an open culture with strong safety practices, but adequate staffing lacks retention details and activities stay mostly routine."
The registered manager ensured lessons were learnt when things went wrong, including review of incidents and sharing findings with staff. People's risks were assessed and actions taken to reduce known risks. People's MAR charts were completed correctly, contained no gaps and matched medicines stocks.
Per 2019 comprehensive inspection: An open culture existed at the service. Staff felt supported and thought an open culture existed at the service. The registered manager and provider offered encouragement to staff on an on-going basis.
The provider ensured there were always enough staff available to keep people safe. The provider carried out checks to determine the suitability of prospective staff.
Per 2019 comprehensive inspection: Staff received training around people's specific needs such as autism awareness, behavioural support needs and communication for people with learning disabilities. The registered manager maintained a matrix of staff training to ensure up to date.
The service was well-led. The registered manager undertook and coordinated a range of quality audits across the service. Staff were clear about their roles and responsibilities as well as those of senior staff and managers.
People were supported to engage in a range of activities in the care home. These included skills teaching around daily living tasks, arts and crafts and games. Staff supported people to engage in activities in the care homes' garden such as growing tomatoes and strawberries... People were supported to go on holidays and day trips.
Staffing is adequate to keep people safe, but nothing special with no recent details on retention, agency use or manageable workloads.
The provider ensured there were always enough staff available to keep people safe.
Activities are basic like arts and crafts, games, gardening and day trips, so the role stays mostly routine personal care.
skills teaching around daily living tasks, arts and crafts and games... growing tomatoes and strawberries and watering plants... trips to the seaside, zoo, castles and central London.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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