Working at Dungate Manor
Flanchford Road, Reigate, RH2 8QT
Operated by Rosebank Nursing Homes Limited
39 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Respected management, open positive culture and good safety safeguards, although staffing feels stretched at busy times and training is only standard."
Safety & Risk
7/10
✓
People were safeguarded from the risk of abuse because staff understood their roles and responsibilities in protecting them and risks were better identified and managed.
Staff Culture
7/10
✓
The atmosphere was friendly and welcoming. People had good relationships with the staff that supported them.
Staffing Levels
6/10
✓
Staffing levels were now sufficient to meet people's assessed needs safely.
Training & Dev
6/10
✓
Training and support were provided to ensure care staff undertook their roles and responsibilities in line with best practice.
Management
7/10
✓
The culture within the service was open and positive and people, relatives and professionals respected the management and leadership of the service.
Programmes
6/10
✓
People had regular opportunities to engage in activities and outings that were meaningful to them such as quizzes, bingo, exercise sessions, skittles and trips out.
Points to consider
Staffing is adequate overall but there are busy times during the day so workloads can feel stretched at peaks.
People and relatives highlighted that whilst there were busy times during the day, that overall staffing levels were sufficient to meet people's needs.
Only standard training like first aid, infection control and induction with shadowing, no specialist courses or funded qualifications.
Staff told us that there had been a recent real focus on training with updated sessions in areas such as first aid, infection control and moving and handling.
Regular activities like quizzes, bingo and outings but no specialist programmes or innovative approaches to enrich the role.
People had regular opportunities to engage in activities that were meaningful to them. We saw photographs of people participating in activities such as bingo, quizzes, exercise sessions and skittles.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews