Last updated: 9 February 2026
"Supportive management and positive team culture with good safety practices, but basic activities and standard training hold it back."
Staff trained in safeguarding, risk assessments with guidance, medicines audited regularly, incidents analysed for learning.
Staff spoke positively about the culture of the provider; they worked closely together as a team and felt well supported.
Relatives told us there were enough staff to meet people's needs; 'There are always plenty of staff. No issues with staffing levels.'
Staff received induction, shadowing, relevant training including epilepsy awareness, and regular supervision.
Relatives and staff gave positive feedback about the registered manager; staff felt well supported and able to develop in their role.
There were a range of activities within the service which people benefitted from; spoke with activities coordinator.
Activities are just a basic range with a coordinator, no special programmes or creative approaches to make the job more varied.
There were a range of activities within the service which people benefitted from.
Staffing is enough to cover needs but no info on low agency use or stable long-serving team.
There are always plenty of staff. No issues with staffing levels.
Training is standard with induction and some condition-specific like epilepsy, no funded qualifications or career development.
Staff were trained in the areas the registered manager identified as relevant to their roles. For example, epilepsy awareness.
AI Generated
Last inspected: June 2019
Direct feedback from current and former employees

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