Working at Dunelm
115 Dunelm South, Sunderland, SR2 7QY
Operated by North East Autism Society
4 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"A positive culture where staff feel supported and safe medicines management shine, but the lack of a structured activities programme and specialist training hold it back."
Safety & Risk
8/10
✓
Medicines were managed, recorded and administered safely. Records of incidents and accidents were effective, and any outcomes or lessons learnt from them were shared with staff and the appropriate bodies.
Staff Culture
8/10
✓
Staff felt supported by their colleagues and the manager. Staff felt able to raise concerns with the management. People's relatives shared their feedback with us on the positive culture of the service.
Staffing Levels
7/10
✓
The service had enough staff, including 1-1 support for people to take part in activities and visits how and when they wanted. One relative told us, 'The continuity of the staff helps.'
Training & Dev
6/10
✓
The provider invested in staff by providing them with quality training to meet the needs of all individuals using the service.
Management
7/10
✓
The manager encouraged people and staff to be open with each other. Staff felt supported by their colleagues and the manager.
Programmes
4/10
!
People were supported by staff to pursue their interests. People took part in activities at home and within their local area.
Points to consider
No activities coordinator or structured programme, so the role is mostly routine personal care with some basic home activities and local outings.
People were supported by staff to pursue their interests. People took part in activities at home and within their local area.
Only standard training mentioned, no specialist courses or funded qualifications.
The provider invested in staff by providing them with quality training to meet the needs of all individuals using the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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