Working at Duncote Hall Nursing Home
Duncote Hall, Towcester, NN12 8AQ
Operated by Minster Care Management Limited
40 bedsNursing homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Staff feel supported with good training, but oversight is inconsistent and safety issues like poor medicines records and unexplained injuries need fixing."
Safety & Risk
4/10
!
Not all medicines were recorded appropriately... one person's unexplained injury had not been investigated
Staff Culture
6/10
✓
Staff told us they felt supported by the registered manager and they had opportunities to raise concerns, make suggestion and get feedback
Staffing Levels
5/10
!
We do have enough staff, but we are still using agency staff. Things are improving.
Training & Dev
6/10
✓
Staff received training relevant to their role... Staff were positive about the training they received. 'The training is good, and we can ask for additional training'
Management
4/10
!
Systems and processes to ensure oversight of the service and the care people received was in place but required embedding and reviewing
Programmes
4/10
!
activities were offered, but not every day... no structured activities at weekends and staff did not always have time
Points to consider
Bosses have oversight systems but they are not fully reliable yet and miss some checks like injuries and water temps.
Systems and processes to ensure oversight... required embedding... one person's unexplained injury had not been investigated
Enough staff to get by but still using agency workers sometimes.
We do have enough staff, but we are still using agency staff
Some medication records have gaps and not all injuries get fully investigated.
Not all medicines were recorded appropriately... one person's unexplained injury had not been investigated
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2021
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews