Last updated: 9 February 2026
"A strong family-like team culture, supportive management, and solid safety practices, although staff retention details and specialist training are lacking."
Per 2021 inspection: Assured on all IPC measures including PPE use, testing, social distancing, and infection prevention policy up to date. Per 2019: "Trained and competent staff safely managed medicines. Staff understood their responsibilities to protect people from avoidable harm."
Per 2019 comprehensive inspection: "We look after each other. We are a good team and I think of everyone as a second family."
Per 2019 comprehensive inspection: "Staffing levels were appropriate to meet people's needs."
Per 2019 comprehensive inspection: "Staff had undertaken training relevant to their role. Staff were supported through regular supervisions and annual appraisals." All staff had undertaken training in infection prevention and control (per 2021).
Per 2019 comprehensive inspection: Staff felt supported by the registered manager and their colleagues. The registered manager is very approachable."
Per 2019 comprehensive inspection: "Activities were planned daily... pamper sessions and reminiscence work."
Staffing levels meet needs but no details on retention, agency use or low workloads.
Per 2019 comprehensive inspection: "Staffing levels were appropriate to meet people's needs."
Training covers basics and supervisions but no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: "Staff had undertaken training relevant to their role... work in progress to source more practical sessions."
Daily activities like pamper sessions but no dedicated coordinator or special programmes.
Per 2019 comprehensive inspection: "Activities were planned daily... pamper sessions and reminiscence work."
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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