Working at Dulas Court
Dulas, Hereford, HR2 0HL
Operated by Ms K A Rogers
31 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Exceptional leadership, award-winning activities, and strong staff training, although call bell responses are sometimes slow."
Safety & Risk
7/10
✓
People received their medicines as prescribed... some minor recording issues such as missing counter-signatures... addressed during the inspection.
Staff Culture
7/10
✓
Staff received training, supervision and support that helped them to feel confident... Staff worked well together as a team.
Staffing Levels
6/10
✓
There were sufficient members of staff to meet people's needs safely... Call bell response times are sometimes a little slow.
Training & Dev
8/10
✓
The provider... placed great emphasis on staff development and introduced creative ways to achieve a positive, learning experience for them... invested heavily in staff training and development.
Management
8/10
✓
The provider demonstrated exceptional leadership and was very proactive within the service. They visited the service regularly... very approachable and supportive.
Programmes
9/10
✓
Two activity coordinators who had developed a creative variety of meaningful activities... won the National Association of Providers of Activity (NAPA) award three times in a row.
Points to consider
Staffing levels are sufficient but call bells are sometimes answered a bit slowly.
Call bell response times are sometimes a little slow; it's usually the residents upstairs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews