Working at Duke Street Bungalows

Per 2021 inspection: We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, and making sure infection outbreaks can be effectively prevented or managed. Per 2019: Staff had made three medicines errors this year which were investigated and led to retraining.

Per 2019 comprehensive inspection: Staff told us they felt listened to and the registered manager was approachable. Staff morale is boosted having our residents going out, it's exciting.

Per 2019 comprehensive inspection: Staff were trained and supported to be skilled and efficient in their roles. They were very happy about the level of training and support they received and most staff showed competence.

Per 2019 comprehensive inspection: Staff told us they felt listened to and the registered manager was approachable. Staff understood the registered manager's vision for the service and they told us they worked as a team to deliver high standards.

Per 2019 comprehensive inspection: People had a variety of internal activities (such as music and games) and external activities which they enjoyed on a regular basis including swimming, concerts, theatre trips and holidays.