Last updated: 9 February 2026
"Supportive management fosters a positive culture where staff feel valued and safe, although staffing lacks stable teams and activities are basic community outings."
Staff demonstrated a good level of understanding of safeguarding... Medicines were managed safely... any safety incidents or 'near misses' were recorded and investigated thoroughly.
Staff told us they really enjoyed working in the home and spoke positively about the culture and management of the service. 'I really enjoy working here, it's the best place I have ever worked'
The service ensured there were sufficient numbers of suitable staff to meet people's needs and support them to stay safe... at no time staff appeared to be under pressure whilst performing their role.
Staff were supported and encouraged to complete a variety of training including safeguarding... supporting people with epilepsy, autism and behaviour that may challenge.
Staff said they enjoyed their jobs and described management as supportive. Staff confirmed they could raise issues and make suggestions... 'X is a great manager, she asks you what you think, she has a lot of empathy for both staff and residents.'
Activities included bowling, going to the cinema, local parks, pubs and shopping. A number of people also regularly attended day centres.
Staff numbers are enough to meet needs safely, but no details on low agency use or long-serving teams.
The service ensured there were sufficient numbers of suitable staff to meet people's needs
Activities are regular community outings like bowling and shopping, but no specialist programmes or activities coordinator.
Activities included bowling, going to the cinema, local parks, pubs and shopping. Individual activity programmes were detailed on a weekly activity timetable.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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