Last updated: 10 February 2026
"Staff feel supported in a positive culture with varied activities and strong safety, but no registered manager was in post."
Staff had a good understanding of safeguarding and there were systems and process in place to keep people safe. There were robust systems in place to manage, administer, store and dispose of medicines.
The service continued to have a positive culture and staff morale remained good. Staff commented they continued to feel supported and could approach managers with any concerns or questions.
There continued to be sufficient numbers of staff to meet people's needs. We observed people's needs being responded to in a timely manner.
Staff continued to receive effective training in looking after people, remained supported and had a good understanding of equality and diversity, which was reinforced through training.
The service did not have a registered manager in post on the day of our inspection. However, we saw documentation that a manager had been appointed and was due to start at the service.
A varied range of activities had been sustained and people told us that they enjoyed the activities... activities co-ordinator... quizzes... exercise and singing class... animals when they visit.
No permanent manager in place, only an acting manager running the day to day.
The service did not have a registered manager in post on the day of our inspection.
Staff numbers are enough to get by, but no details on staff staying long-term or agency use.
There continued to be sufficient numbers of staff to meet people's needs.
Only standard training mentioned, no specialist courses or funded qualifications.
Staff continued to receive effective training in looking after people, remained supported
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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