Working at Dudley Court Care Limited

Staff numbers are enough so call bells get answered quickly, but no details on agency use or staff sticking around long-term.

There were enough staff on duty, at the time of our inspection, to meet people's needs. We found call bells were answered promptly.

Training covers basics like safeguarding and meds with supervisions, but no specialist courses or funded qualifications mentioned.

Staff told us the induction and training they received prepared them for their role.

Some basic activities like entertainers, exercise and pub outings add variety, but no activities coordinator or special creative programmes.

People and their family members told us there was a range of different hobbies, activities and interests... People enjoyed outside entertainers and were encouraged to participate in gentle exercise sessions. One person told us 'There's always something going on. Today, we're going for a pub lunch.'