Last updated: 10 February 2026
"Staff feel valued and safe with supportive managers, but basic activities without coordination and unclear staff retention hold it back."
People felt safe and were protected from risk of abuse because staff knew what action to take to safeguard people. Medication was stored and administered safely with learning from incidents.
Staff had confidence in the provider and registered manager and told us they were happy and enjoyed working at the home. They felt fully supported, valued, and appreciated.
There were enough staff on duty, at the time of our inspection, to meet people's needs. We found call bells were answered promptly.
Staff told us the induction and training they received prepared them for their role. One staff member said, 'I have done all my training and if we wanted any additional training [registered manager] would arrange that for us.'
Staff told us the registered manager and deputy worked well together and both were supportive and approachable. One staff member said, '[Registered manager] has made a lot of changes, they have proved to be a good manager.'
People and their family members told us there was a range of different hobbies, activities and interests. People enjoyed outside entertainers, gentle exercise sessions and outings like pub lunch.
Staff numbers are enough so call bells get answered quickly, but no details on agency use or staff sticking around long-term.
There were enough staff on duty, at the time of our inspection, to meet people's needs. We found call bells were answered promptly.
Training covers basics like safeguarding and meds with supervisions, but no specialist courses or funded qualifications mentioned.
Staff told us the induction and training they received prepared them for their role.
Some basic activities like entertainers, exercise and pub outings add variety, but no activities coordinator or special creative programmes.
People and their family members told us there was a range of different hobbies, activities and interests... People enjoyed outside entertainers and were encouraged to participate in gentle exercise sessions. One person told us 'There's always something going on. Today, we're going for a pub lunch.'
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp