Working at Dudbrook House
Dudbrook Road, Brentwood, CM14 5TQ
Operated by St. Michael's Homes Limited
73 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Supportive managers and a strong family-like team culture, but outdated risk assessments and gaps in recruitment checks need attention."
Safety & Risk
6/10
✓
People had risk assessments in place which met their care requirements. However, some of the risk assessments had not been updated. For example, a person who had recently had a fall did not have an updated risk assessment.
Staff Culture
8/10
✓
A member of staff said, 'I enjoy working here. We work well together as a team. I get a lot of support from the management. We are like 1 big family. Everyone gets on really well with each other.'
Staffing Levels
6/10
✓
There were enough staff to support people's needs. A person told us, 'There is always at least 1 member of staff available. Never had a problem trying to find someone, there's plenty of them.'
Training & Dev
6/10
✓
People were cared for and supported by staff who had received appropriate training. The training coordinator told us, 'We have a good induction in place and then staff shadow until they are confident to work independently.'
Management
7/10
✓
A member of staff said, 'The manager really listens and cares about the staff and people here. We don't have to wait for a meeting to talk to manager's, they have an open door policy so we can speak to them whenever we want to.'
Programmes
/10
✕
Points to consider
Recruitment files had gaps like missing proof of address and one old criminal record check without a safety review.
Minor improvements were needed to staff recruitment files. For example, some staff files did not include proof of address... the DBS checks seen on 1 staff file had been issued by a previous employer and the registered manager had not put a risk assessment in place.
Some risk assessments were not updated after recent falls, which could affect safety.
some of the risk assessments had not been updated. For example, a person who had recently had a fall did not have an updated risk assessment. This placed the person at potential risk of receiving unsafe care.
Staffing levels are sufficient to meet needs but show no extras like stable long-term teams or very low agency use.
There were enough staff to support people's needs... The numbers and skills of staff matched the needs of people using the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews