Last updated: 9 February 2026
"Friendly supportive team culture and strong safety practices shine, but COVID staff shortages and basic training hold it back."
2022: Assured... preventing visitors from catching and spreading infections, using PPE effectively, up to date policy; per 2017: Staff had good understanding of safeguarding... confident... responded to appropriately, safe medicines with audits.
Per 2017: Staff told us 'We all support each other. It's a good team'; and 'It's a home from home here'. The atmosphere... was friendly, calm and caring.
2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures; per 2017: People were supported by sufficient numbers of staff... stable staff team.
Per 2017: There was an induction, training and development programme... incl safeguarding, equality and diversity, autism awareness... Staff... supported through... meetings and yearly appraisals.
Per 2017 inspection: The registered manager promoted an open and inclusive culture within the home. Staff confirmed they felt they were listened to and that the provider and registered manager were accessible and supportive.
Per 2017: People had access to a range of activities... incl bowling, walks to a local bistro, pub trips, football match, personal shopping and cookery; 2022: sensory play, Makaton singing, gardening.
Staff numbers were enough but COVID caused staff shortages they had to work around.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Only standard training like safeguarding and autism awareness, no specialist courses or funded qualifications.
induction and training programme that included subjects such as safeguarding people, equality and diversity, autism awareness and health and safety subjects.
Varied outings like bowling and pub trips, but no activities coordinator or special therapy programmes.
Activities included bowling, walks to a local bistro for lunch, pub trips, going to a football match, personal shopping and cookery.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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