Working at DRS Care Home
41 Pembury Road, London, N17 6SS
Operated by DRS Care Homes Limited
4 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff feel respected and supported by management with strong safety practices, but activities programmes are limited and staffing relies on cover from other homes."
Safety & Risk
8/10
✓
Staff knew how to protect people from abuse. Risk assessments were well detailed. Medicines were managed safely with regular audits. Systems in place to learn from incidents.
Staff Culture
8/10
✓
Staff told us they felt respected, valued and well supported. One member of staff told us, 'The management are very supportive, I always feel listened to when I go to them. There has been lots of improvement to the service, which is due to the leadership that we have'.
Staffing Levels
6/10
✓
There were suitable numbers of qualified staff to meet people's needs. Comments from staff included, 'There are enough staff on shift to support people' and, 'We don't use agency staff as we use staff from other homes or staff cover by doing extra shifts'.
Training & Dev
6/10
✓
Training records showed that staff received training in medicines, first aid, food safety, infection control, health and safety, epilepsy and the Mental Capacity Act 2005. Staff supervisions were every two months and an annual appraisal yearly.
Management
7/10
✓
Relatives were complimentary about the management team: 'The manager works hard to ensure it is managed well [...] approachable and has a good understanding'. Staff: 'The management are very supportive, I always feel listened to'.
Programmes
4/10
!
Per 2020 comprehensive inspection: 'Everyone had an individualised activity programme which was in pictorial format where required'. Recent inspection mentions structured activities to reduce anxiety and choices post-day centre.
Points to consider
No dedicated activities coordinator or varied creative programmes, so the job is mostly routine personal care like helping with daily tasks.
We observed people being offered choices and supported to carry out tasks. For example, staff asked a person what activities they wanted to do when they returned back from the day centre, another person was supported in the kitchen to get a drink and snacks.
Staffing is adequate but covered by workers from other homes or extra shifts, so not always the usual team on duty.
We don't use agency staff as we use staff from other homes or staff cover by doing extra shifts.
Only standard mandatory training plus basics like epilepsy awareness, no mention of funded qualifications or career progression programmes.
Training records showed that staff received training in medicines, first aid, food safety, infection control, health and safety, epilepsy and the Mental Capacity Act 2005.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews