Working at Drovers House
Drover Close, Rugby, CV21 3HX
Operated by WCS Care Group Limited
75 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Engaging activities programmes and improving culture, but interim leadership and recent agency staffing due to vacancies hold it back."
Safety & Risk
7/10
✓
Medicines were stored, administered and managed safely following a full review of all medicine procedures at the home... Staff knew how to report and record accidents and incidents. The manager was responsible for analysis of accidents and incidents.
Staff Culture
7/10
✓
People, relatives and staff consistently told us the newly appointed management team were implementing changes at the home and making improvements... Comments from people included, 'The atmosphere is really good'
Staffing Levels
6/10
✓
We received mixed feedback from relatives and staff about whether there were enough staff to safely meet people's needs and preferences. Before the appointment of the general manager there had been regular use of temporary staff, as the home had a number of staff vacancies.
Training & Dev
6/10
✓
The provider offered care staff an induction that met the standards laid down by Skills for Care... Permanent staff received relevant, ongoing refresher training for their roles.
Management
6/10
✓
The service was led by an interim general manager who had been appointed to the home two months before our visit. This was because the registered manager of the home had been on leave for several months.
Programmes
8/10
✓
The provider employed lifestyle coaches, who were dedicated to supporting people to make the most of each day through physical activity... Activities included coffee mornings, scheduled exercises, social groups and clubs, daily games and reminiscence... local nursery also regularly visited the home.
Points to consider
No permanent manager in place, only interim leadership running the home.
The registered manager of the home had been on leave for several months. The provider had appointed a general manager to run the home in their absence.
Staffing is adequate but mixed feedback and recent agency use due to vacancies.
We received mixed feedback from relatives and staff about whether there were enough staff... Before the appointment of the general manager there had been regular use of temporary staff.
Only standard induction and refresher training, no specialist courses or funded qualifications.
The provider offered care staff an induction that met the standards laid down by Skills for Care... Permanent staff received relevant, ongoing refresher training for their roles.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews