Working at Drovers Call

Some risks like a person's distress affecting others lack full assessments, plus spots with infection risks from poor seals and spills.

a risk assessment had not been completed for a person whose distress regularly impacted on other people... a number of areas where the sealant on the edge of flooring needed to be repaired... spillages had not been cleaned up

Medicines had timing gaps between doses and record inconsistencies, even if fixed quickly.

ensuring medicines were being given with the correct length of time between administration... consistency of records

Activities are basic like animal visits, exercises and music, so days feel routine without special creative programmes.

[My family member] likes the chair exercises and the singers... animal day for people, they brought in a chicken, a lizard and a rabbit... art and being outside... musical things