Working at Droitwich Mews Care Home
Mulberry Tree Hill, Droitwich, WR9 7SS
Operated by Avery Homes Droitwich Limited
70 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Supportive and approachable managers with strong teamwork and staff feeling valued, although agency staff sometimes cause communication issues."
Safety & Risk
7/10
✓
Staff had received training on safeguarding and knew how to raise concerns... The management team had identified there had been a high number of falls and as a result carried out supervisions with all staff members and rapid improvement audits.
Staff Culture
7/10
✓
One staff member said, 'Teamwork is very good, the registered manager has really built the relationship with staff... I am always happy coming to work.' Staff told us they felt supported and valued.
Staffing Levels
6/10
✓
People told us they were supported by enough staff. Comments included, 'Always staff about when they needed them, not rushed and are listened to,' 'Staff more consistent now than last year.'
Training & Dev
6/10
✓
Staff told us and records confirmed they had been provided with the relevant training to carry out their roles. These included training in areas such as Mental Capacity Act (MCA), dementia, and moving and handling.
Management
8/10
✓
Staff spoke positively about the management team and felt they were approachable, supportive, and competent leaders. One staff member told us, '[Registered manager name] has made changes, it's made a difference... They are wonderful and are bringing the changes.'
Programmes
6/10
✓
There were opportunities to take part in a wide range of activities... upcoming outings... visit to RAF Cosford... cinema club was held on a Friday and was open to the local community.
Points to consider
Staffing is adequate but nothing special, and agency staff sometimes cause communication issues.
one professional who worked closely with the service said, 'Communication could be a little better... communication can be an issue if there are agency staff on duty.'
Only standard training like dementia and moving people, no specialist courses or funded qualifications.
they had been provided with the relevant training to carry out their roles. These included training in areas such as Mental Capacity Act (MCA), dementia, and moving and handling.
Activities programme has variety like outings and cinema club but no dedicated coordinator or specialist approaches mentioned.
There were opportunities to take part in a wide range of activities... cinema club was held on a Friday and was open to the local community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews