Last updated: 10 February 2026
"Visible and approachable management fosters a positive culture with sufficient staffing and strong training, although activities lack a dedicated coordinator."
Staff had a good understanding of protecting and safeguarding... Risks were identified and there were plans... Medication was managed safely... competency checks... regular audits.
The culture was positive and staff morale was high... Staff told us that they were well supported and felt valued... couldn't speak more highly of the management.
There were sufficient numbers of staff... Staff told us that there were enough staff available and they had sufficient time to do activities as well as personal care. The service used its own staff to cover shortfalls... did not have to use any agency staff.
Staff had received specific training to enable them to support young people with specific complex health conditions such as epilepsy, breathing or feeding difficulties... competency assessments... supported to obtain additional qualifications such as Level 3.
The management of the service were visible and accessible. Staff told us that the management was approachable and visible... our manager is happy to put gloves on and help with the children.
Young people went out to a pumpkin patch... participated in a range of activities including painting and watching a DVD... soft play/relaxation area... garden... planted with plants... sensory benefits.
No dedicated activities coordinator or specialist programmes like pet therapy, just staff led outings, painting and sensory play.
We observed... pumpkin patch to pick a pumpkin... painting and watching a DVD... soft play/ relaxation area. The garden was accessible and had been planted with plants which were chosen for their sensory benefits.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp