Last updated: 9 February 2026
"Passionate leadership and a positive culture, but lack of staff retention details and career progression training hold it back."
People received their medicines safely as prescribed... Staff knew people well and were aware of any risks... We found 1 example where a person... did not have a risk assessment... The registered manager told us they would complete this.
The service had a proactive and positive culture of safety, based on openness and honesty... “We learn all the time and we share learning through team meetings.”
There were enough qualified, skilled and experienced staff... Staff told us, “We are good for staffing.”
Staff had received training in areas such as, first aid awareness, medicines management... training on people with a learning disability and autism, dysphagia and safeguarding.
The registered manager was exceptionally passionate... Staff spoke positively about the registered manager... felt able to raise any concerns and were confident they would be acted upon.
Activities included accessing their on-site hydrotherapy pool, arts and craft sessions, sailing, theatre trips, discos, local groups and visiting local towns.
Staff numbers are enough for safe care, but no details on staff sticking around long term or barely using agency workers.
There were enough qualified, skilled and experienced staff. Staff told us, “We are good for staffing.”
Training includes basics and some specialist stuff like autism support, but nothing about paid qualifications or ways to move up in your career.
Staff had received training in areas such as, first aid awareness, medicines management, infection prevention and control, fire awareness, training on people with a learning disability and autism, dysphagia and safeguarding.
Varied activities like hydro pool, sailing, crafts and community trips, but no named specialist programmes or coordinator to add extra variety to shifts.
accessing their on-site hydrotherapy pool, arts and craft sessions, sailing, theatre trips, discos, local groups and visiting local towns.
AI Generated
Last inspected: April 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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