Last updated: 9 February 2026
"Staff feel supported by approachable managers in a stable team with robust safety practices, but training and activities are basic without specialist programmes."
There was a robust reporting system for incidents... open culture where mistakes made were discussed, and how all staff could learn from them.
The culture was open and positive, staff felt supported... we look after each other, we pick each other up.
Professionals and relatives noted how consistent the staff team were... staff aren't going anywhere.
Staff were supported with an induction that covered basic mandatory training, shadowing and competency assessing.
Staff felt supported and said the provider and managers were approachable and honest.
The service had two dedicated activities staff who supported people... colouring, reading newspapers, doing puzzles... musician played the guitar.
Only standard induction and mandatory training, specialist dementia training still being developed.
Staff were supported with an induction that covered basic mandatory training, shadowing and competency assessing. The service was developing training to ensure staff had completed bespoke training... enhance the dementia support.
Activities are regular with dedicated staff but basic like colouring, puzzles and music sessions, no specialist therapeutic programmes.
The service had two dedicated activities staff who supported people to engage in activities... colouring, reading newspapers, doing puzzles. We observed one activity where a musician played the guitar and people had instruments to play.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp