Working at Dr Anderson Lodge

The provider had a proactive and positive culture of safety... When we reviewed how medication administered, we found it was generally safe... we identified some areas for improvement around how topical patches were applied and rotated... took immediate action.

There were sufficient members of staff with the right skills and knowledge to meet people's needs on duty. Staffing numbers were determined by reviewing people’s needs in a dependency tool and updated monthly. Some members of staff had worked at the service for a number of years.

Members of staff told us they received appropriate training and were supported to carry out their role effectively. Staff had completed safeguarding adults training.

A ‘You said, We did’ approach was used... this included the implementation of a resident-led activities committee... Members of staff engaged people in meaningful conversations whilst participating in activities. People loves playing board games.