Working at Downing House
14 Swinbourne Grove, Manchester, M20 4PP
Operated by Abbeyfield Society (The)
25 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Caring approachable manager, passionate well-supported staff and strong safety practices, although activities are limited without a dedicated coordinator."
Safety & Risk
8/10
✓
Medicines records were completed accurately. Staff were trained to administer medicines and had their competency assessed. Incidents and accidents were recorded and reviewed. (Per 2019; 2021 confirmed strong IPC)
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff were passionate and enthusiastic when speaking about their work. They had great confidence in the registered manager and felt well-supported.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were sufficient staff on duty. The registered manager had not reduced staffing levels... The home had two bank members of staff who were available to cover.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received the training and support they required to effectively carry out their role. Staff were able to describe how aspects of training were put into practice.
Management
8/10
✓
Per 2019 comprehensive inspection: People, relatives and staff spoke highly of the registered manager. They described the registered manager as caring and approachable.
Programmes
5/10
!
Per 2019 comprehensive inspection: People had access to a range of activities... although these had lessened due to the absence of an activities co-ordinator. The registered manager planned to recruit to the post.
Points to consider
No full-time activities coordinator right now, so activities are limited and the job might feel more routine.
Per 2019 comprehensive inspection: these had lessened due to the absence of an activities co-ordinator. The registered manager planned to recruit to the post
Staffing is adequate but they use bank staff to cover absences.
Per 2019 comprehensive inspection: The home had two bank members of staff who were available to cover in the absence of permanent staff.
Only standard training with no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: Staff received the training and support they required to effectively carry out their role.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews