Working at Downhurst Residential Home Limited
76 Castlebar Road, London, W5 2DD
Operated by Downhurst Residential Home Limited
26 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive and approachable management with staff feeling valued and safe practices, but limited activities and no structured programmes hold it back."
Safety & Risk
7/10
✓
People’s medicines were managed safely. There were systems in place to monitor and manage accidents/incidents, and safeguarding concerns.
Staff Culture
7/10
✓
All the staff we spoke with told us they felt supported and valued by the managerial team. Staff did not report any concerns about the culture within the home.
Staffing Levels
6/10
✓
There were enough staff on duty to meet people’s needs in a timely manner.
Training & Dev
6/10
✓
Staff were trained well and understood their role and responsibilities. Staff had full training in a range of topics to carry out their role.
Management
7/10
✓
The registered manager was viewed by staff as very supportive and approachable. Feedback from everyone we spoke with was very positive about the management team.
Programmes
4/10
!
Per 2022 comprehensive inspection: The provider had made some improvements to activities which were provided in the home but further actions were required.
Points to consider
No activities coordinator or structured programme, so the role is mostly routine personal care.
Per 2022 comprehensive inspection: The provider had made some improvements to activities which were provided in the home but further actions were required. We recommend the provider seek and implement national guidance on the provision of social and recreations activities...
Staffing is adequate but nothing special, with no details on stable teams or low agency use.
There were enough staff on duty to meet people’s needs in a timely manner.
Only standard training and supervision, no specialist courses or funded qualifications mentioned.
Staff were trained well and understood their role and responsibilities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews