Working at Downham Grange

Staff training has big gaps in basics like mental capacity assessments, DoLS, and falls prevention, leaving you less equipped to care safely.

MCA and DoLS training, and it was not completed by all staff. 10 staff had either not completed the training... falls prevention training was not completed by staff

They hire staff who scored poorly in interviews without extra training or support, and some are missing proper references.

recruitment records where staff were interviewed and scored poorly... they were given the position, but no additional training or support was given. 1 staff member did not have adequate references

Medication records are incomplete for things like as-needed drugs and rotating insulin sites, plus some risk assessments are not personalised.

gaps in the information available... for PRN medicines. Records did not always confirm that medicines such as insulin... were administered to varying sites... risk assessments were not always risk assessed appropriately