Working at Downers Court
1 & 2 Downer Court, Rochester, ME1 2SA
Operated by CLBD Limited
3 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Experienced leadership and supportive culture where staff feel valued, but medicines management and recruitment checks had issues."
Safety & Risk
6/10
✓
Medicines had not always been managed safely. Stock balances did not always tally... staff had not always followed the provider's policy... but registered manager took immediate action.
Staff Culture
8/10
✓
Staff were positive about the support they received from the management team. They felt they could raise concerns and they would be listened to.
Staffing Levels
6/10
✓
There were enough staff deployed to meet people's needs. Staff were experienced in caring for people with learning disabilities and autism.
Training & Dev
7/10
✓
Staff had been trained in PROACT-SCIPr-UK which enable staff to support people whose behaviour could be challenging... new approaches were being embedded to ensure that the service was eliminating restrictive practices.
Management
8/10
✓
The service is led by an experienced, well trained, knowledgeable and competent manager... 'practice-based leadership' and provides staff with regular opportunities to see their leader doing.
Programmes
7/10
✓
People were supported to visit local airport, trampolining, cinema, private pool hire, mobile zoo, using social stories for preparation.
Points to consider
Recruitment missed gaps in some staff work history, but they got full details during the inspection.
Both staff files we checked had gaps in employment history that had not been explored at interview.
Medication records had errors like unsigned handwritten entries and stock counts not matching.
A hand-written entry... had not signed their name... Stock balances did not always tally with medicines records.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews