Last updated: 10 February 2026
"Strong leadership from the manager and stable long-serving staff create a warm positive culture, although basic activities and routine training lack variety and development."
There were safe systems in place to manage people's medicines... Risks associated with people's health were assessed, monitored and mitigated... effective systems in place to record and analyse incidents.
There was a calm, warm and friendly atmosphere in the home... The registered manager was a prominent presence, promoting a positive culture within the service... clear management structure in place, with staff focussed and motivated in their role.
The provider had many staff who had been working for the provider for a sustained period. This helped to ensure that staff were very well acquainted with people's needs... There were enough suitably skilled and qualified staff to meet people's needs.
Staff received training which was relevant to their role. The registered manager monitored staff's ongoing performance and there were systems in place to ensure staff understood their responsibilities and duties.
The registered manager was a prominent presence, promoting a positive culture within the service. They regularly worked with people to provide support with personal care, activities or attending appointments... often came in to spend time with staff during nights and weekends.
People were supported to participate in a range of activities to support their interests... These included, games, sing along and exercise. People were able to give feedback to the registered manager to suggest new things to do.
The role is mostly routine personal care with basic activities like games, singalongs, and exercise, no dedicated coordinator or specialist programmes for variety.
These included, games, sing along and exercise.
Only standard training relevant to the role with updates and supervision, no specialist courses or funded qualifications for career growth.
Staff received a range of training relevant to their role which was regularly updated to help ensure their knowledge and skills were following best practice.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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