Working at Down Hall Residential Home
Downhall Road, Southminster, CM0 7QP
Operated by Down Hall Care Limited
38 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Approachable management, positive staff culture and innovative activities, although training is limited to standard mandatory courses."
Safety & Risk
7/10
✓
Lessons had been learned and improvements made as a result of accidents, incidents and events.
Staff Culture
8/10
✓
Staff were extremely positive about working at the service. One staff member said, 'It's a nice place to work. I really get a lot from it.'
Staffing Levels
7/10
✓
Staff told us staffing levels were currently appropriate to meet people's needs and there was a consistent staff team.
Training & Dev
6/10
✓
Staff were supported to complete mandatory training at regular intervals. They received formal supervision.
Management
8/10
✓
The management team were visible and approachable. There was a positive culture of respect and everyone was valued.
Programmes
8/10
✓
A local nursery, known as 'Diddy Dots', visited the service twice weekly... significant improvement in people's mood.
Points to consider
Only standard training like inductions and mandatory courses, no specialist courses or funded qualifications.
Staff were supported to complete mandatory training at regular intervals.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews