Last updated: 10 February 2026
"Hands-on management, strong staff retention, specialist training and vibrant activities, although one medicine dose was missed due to round timing."
We were assured that the provider was using PPE effectively and safely, preventing infections, meeting shielding rules, accessing testing. Strong no-blame culture and learning from incidents. Per 2021 and 2019 inspections.
Staff comments included 'Doveridge is doing a fantastic job,' 'The care here is brilliant' and 'Staff are looked after really well, the team has coped incredibly well and supported one another.' Per 2021 inspection.
There were enough staff employed to meet people's need safely. Staff turnover was low and there was a core group of staff who had worked in the home for many years. Per 2019 comprehensive inspection.
Staff had been appointed as 'ambassadors' specialising in topics such as palliative care, nutrition and diabetes. They carried out research and shared their knowledge. Staff encouraged to gain qualifications with higher pay. Per 2019 comprehensive inspection.
Staff said they felt valued and that management support, teamwork and communication was excellent. Managers work on the floor and are very hands-on. Per 2021 and 2019 comprehensive inspections.
Two activities organisers provided wide range including wish lists, brewery trips, Dove Fest, therapy dog, birds of prey, gardening, pre-school links. Two additional coordinators recruited. Per 2019 and 2021 inspections.
One medication dose was missed because the timing did not fit usual rounds, even though it was quickly spotted and fixed with an alarm.
a person missed a medication dose prescribed to be administered at a specific time of the day. This was not in line with the regular medicine rounds... The incident was investigated, and an alarm was introduced... Per 2019 comprehensive inspection.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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