Working at Dover Drive Short Stay Service
20, Ellesmere Port, CH65 9EP
Operated by Cheshire West and Chester Council
4 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive leadership and positive staff culture make it a good place to work, but basic activities and standard training hold it back."
Safety & Risk
7/10
✓
Medicines were managed safely... lessons were learnt through any errors that had been identified, for instance medication errors had been identified and this was used as a learning opportunity.
Staff Culture
7/10
✓
Staff were supported to express their views and contribute to the development of the service at team meetings. The staff that we spoke with said that they could approach the registered manager, deputy manager and senior at any time.
Staffing Levels
6/10
✓
There were sufficient numbers of staff in place and the service had their own bank staff so that there was continuity of staff for people using the service.
Training & Dev
5/10
!
Staff completed an induction and training to help them effectively meet people's needs. Staff we spoke with discussed how specific training had been helpful and interesting.
Management
7/10
✓
Feedback from staff we spoke with was all positive and we were told how supportive the registered manager, deputy manager and senior were.
Programmes
4/10
!
Daily activities were offered... regular social gatherings that all the parents, carers and friends were invited to. Forthcoming events included coffee mornings and there was a Christmas Festivities plan... There was a sensory room available.
Points to consider
Basic activities like social events, sensory room and cooking help, but no coordinator or specialist programmes to make the job more interesting and varied.
Daily activities were offered to ensure people enjoyed their time at the service. The service had regular social gatherings... coffee mornings and... Christmas Festivities plan... sensory room available, and we saw this being accessed.
Only standard induction and basic training, no specialist courses or funded qualifications for career growth.
Staff completed an induction and training to help them effectively meet people's needs. Staff we spoke with discussed how specific training had been helpful and interesting and were able to discuss how it had given them confidence.
Staffing is sufficient with bank staff for continuity, but no details on low turnover or easy workloads.
There were sufficient numbers of staff in place... The service had their own bank staff so that there was continuity of staff for people using the service and their families.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews