Last updated: 10 February 2026
"Staff feel valued and respected by managers, but no registered manager in post, mixed management views, and training gaps for high-risk residents hold it back."
People had not always been supported by enough suitably trained staff. Staff deployed to support people who may present a risk to themselves or others had not received suitable training.
The majority of staff felt valued and respected by managers. However, some staff felt this could be improved.
Feedback from staff was mixed about staffing levels depending which unit they were based on. Suitably qualified staff had not always been deployed when assessed as needed.
Staff deployed to support people who may present a risk to themselves or others had not received suitable training or experience.
At the time of our inspection there was not a registered manager in post. There was a manager who had applied to register with CQC. People's relatives and staff had mixed views about how well the service was managed.
No permanent manager in place, and some staff and relatives say management could be better.
there was not a registered manager in post... People's relatives and staff had mixed views about how well the service was managed.
Not enough trained staff for residents who might harm themselves or others, and staffing feels stretched on some units.
Suitably qualified staff had not always been deployed when assessed as needed... Feedback from staff was mixed about staffing levels depending which unit they were based on.
Training gaps mean some staff aren't skilled up for high-risk residents yet.
staff working with a person who represented a risk to themselves or others without appropriate training or experience.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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