Last updated: 10 February 2026
"A strong team culture with high morale and effective safety practices, although staff rely on covering shifts and training is mostly basic."
Systems and processes kept people safe from abuse and medicines were managed safely. Lessons were learnt from incidents, accidents and safeguarding concerns.
Staff worked hard as a team, and they spoke about their colleagues positively; morale was high. A staff member said, 'It's such a good place to work, I love that we all work together as a team.'
The provider ensured there were sufficient numbers of staff deployed to meet people's needs and keep them safe. Staff told us they helped each other by covering shifts.
Annual safeguarding training was provided. Staff confirmed periodic 1 to 1 supervision was carried out, which they found to be helpful.
The registered manager was approachable and responsive to concerns. Staff told us the registered manager was approachable and they felt supported within their role.
Staff sometimes cover shifts for each other, so teams are not always fully staffed without help from colleagues.
Staff told us they helped each other by covering shifts, so people could enjoy continuity.
Only standard mandatory training and safety updates, no specialist courses or funded qualifications for career growth.
Annual safeguarding training was provided. good levels of training around safety; subjects such as basic life support, health and safety and food hygiene were refreshed annually.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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