Last updated: 10 February 2026
"Strong management with staff retention and progression, motivated supportive team, although adequate staffing without low agency use and basic activities."
We were assured the provider was preventing and controlling infection, using PPE effectively and safely, accessing testing, and ensuring infection outbreaks were effectively managed.
Per 2019 comprehensive inspection: Staff were motivated and enjoyed their work; one said 'I love the job. I see people as family. I am passionate about the work.' Staff said they felt supported and worked well as a team.
Per 2019 comprehensive inspection: Sufficient numbers of staff were provided to meet people's needs. People and their relatives said there were enough staff and confirmed staff attended to them promptly.
Per 2019 comprehensive inspection: Staff supported to complete nationally recognised qualifications such as the Care Certificate and Diploma in Health and Social Care, including 'train the trainer' courses.
Relatives told us 'the home is well organised and well managed. Staff tend to stay, and I have seen several of them progress into senior roles where they have shown professionalism and skill.'
Per 2019 comprehensive inspection: Activities coordinator provided programme of daily activities including arts and crafts, reminiscence, entertainers, community groups, trips out.
Staffing is adequate with enough staff on each shift, but no strong evidence of low agency use or great staff retention to make workloads easy.
Per 2019 comprehensive inspection: Sufficient numbers of staff were provided to meet people's needs. People and their relatives said there were enough staff.
Activities are regular with a coordinator doing crafts, outings and entertainers, but no specialist programmes or creative innovations to make the job more interesting.
Per 2019 comprehensive inspection: The service had an activities coordinator and there was a programme of daily activities... arts and crafts and reminiscence... entertainers... trips out.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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